manage your pay roll process
Bizbee Knowledge base scale up the support to larger audience with self help documents.
Also, gives flexibility to customer to access 24/7.
Bizbee KB gives insights on - customer satisfaction with content, customer searching words, popularity of the articles etc. You can clearly know - what to write & what customers are looking for.
Your support team can share the right information to the customer when in need. Also, they can collaboratively work by splitting the tasks from an article through the Chat etc.
Customer waiting time is completely eliminated for common issues/problems. There by eliminating the support staff completely on petty issues. Cost reduction by 50%.
You can customize the branding with your logo, color theme and look & feel. Your customers don't notice any change.
Increase 35% of the productivity without any increase in the staff. Simple & Petty customer issues are addressed with KB articles.
Yor customers access the Knowledge base, forums from any where and any device.
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