Privacy Policy

This privacy statement discloses the privacy practices of bizbee products.

At Servicedesk; we place the highest importance on respecting and protecting the privacy of our customers. Our most important asset is our relationship with you. We want you to feel comfortable and confident when using our online services. Therefore, as outlined below, we would like to share with you our information practices and other privacy aspects of our Web site. In addition to this policy, use of the service is governed by our Terms of Services

How do we protect your personal information?

We work to protect your personal information from loss, misuse or unauthorized alteration by using industry-recognized security safeguards. To protect your personal information from unauthorized access and use, we maintain physical, electronic and procedural safeguards. When you transmit your information to us, it is protected by:

What information do we collect and how do we use it?

When you use our online services, we collect the following types of information:

How do we collect your personal information?

We may collect personal information about you from the following sources:

When do we share your information?

We understand that you are entrusting us with your personal information. Building that trust, we don't sell, rent, or share any of the personal information you provide to us with outside companies for their promotional or marketing use. There are occasions, however, where we must share your information to provide you with the services you requested or for legal reasons. Descriptions of when we share and whom we may share your information with are provided below.

With Service Providers. In some cases, we use third-party service providers to provide a product you order, to fulfill a service you request, or to market one of our products or services. These service providers act on our behalf. For example, we may use service providers to provide customer support or to host our web sites. Service providers are strictly prohibited from using your information for their own purposes. Our contracts only allow service providers to use the personal information we disclose to them to provide you the service you have requested.

With Partners. We have limited relationships with third-party business partners to offer you products or services that we believe you may find beneficial. Some of these are co-branded products or services. We clearly identify partner services and sites, so you will know who is receiving your information. When you request any of these partner products or services, you are permitting us to provide your personal information to the partner to fulfill your request.

We may also offer links to partner or other third-party web sites. We do not control the privacy or security practices used on these sites. Before you provide your personal information to these third parties, we recommend that you review their privacy policies to learn more about how they may use your information.

Within Servicedesk, including among our subsidiaries. We may share your contact information, and the types of products and services you have purchased from us, among Servicedesk and our subsidiaries (companies that are part of our corporate family through Servicedesk ownership or control). We do not share your verification, bank or payee information with these subsidiaries.

Sale of a business. Should we sell, merge, or transfer any part of our business, part of the sale may include your personal information. If so, you will have the opportunity to ask not to receive promotional information following any change of control.

For legal reasons. In some cases we may be required to disclose certain information to cooperate with regulators or law enforcement authorities comply with a legal process, such as a court order, subpoena, search warrant, law enforcement request, or as otherwise permitted by law to comply with legal requirements.

Can I opt out of receiving future communication?

We may use your contact information to tell you about other products we think might interest you. However, if you don't want us to contact you for promotional purposes, you can tell us when you provide the information. You may also specify your notification preferences by visiting Servicedesk website. We may need to communicate with you regarding the usability of your product or critical messages relating to your service or software (such as service messages, subscription renewal notices, critical notices, or legally mandated notices).

How do I update my contact information?

You can review and update your Personal Information relating to your Servicedesk account at any time to ensure that it is accurate and up-to-date. This can be done by: Sign in then click the Personal Information link and edit your information as needed; or

Sending a request via mail to the following postal address:

63 Strayleaf Crescent
Canberra, ACT 2912

How to deal with Servicedesk Online?

If you visit the Servicedesk website to browse, read or download information, our system will log these visits. These web site logs are not personally identifiable, and Servicedesk makes no attempt to link them with the individuals who browse the site.

Your account information is password protected. All your significant actions after log into Servicedesk account are recorded for future references.

We cannot guarantee or accept responsibility for the privacy practices or the content of websites to which we provide links.

Servicedesk is committed to providing the highest quality of services within a trusted environment. Beware of email scams and frauds. We never send emails to you with clickable links back into your account to login or requesting any type of personal details e.g, account name, login details, password, and email address. The purpose of these scams is to fraudulently obtain access to your account details and other information. Should you receive any such emails delete the email and notify us immediately by sending that email as attachment to our support email - Under no circumstances should you reply to these emails; click on the link provided or enter any of your personal details. If you have mistakenly provided your personal details please immediately contact Servicedesk via support email.

As matter of best practice:

Will I be notified of changes to your privacy practices?

We may amend this Policy at any time by posting a revised version on the Servicedesk website. If we make material changes to any of our privacy policies or practices regarding personal information, we will update our statement and post a notice on our site 30 days before they take effect.

Who can I contact with a privacy question?

If you have privacy-related questions that are not addressed here, please contact us by writing us an email

Servicedesk Anti-Spam Statement

We do not send spams emails. If any email coming from Servicedesk is not required, please log into your Servicedesk account and update your notifications setting. We respect your privacy.

Please contact us at or call us at 0061 2 6166 1816 if you have any questions regarding our services or have any special requests or needs.

This policy was last updated on 13th Jan 2016.